Sandy Point Resort Policies

Thank you for thinking about booking a cabin with us. If you choose to vacation at Sandy Point, the following list of guidelines is provided to help you with your prebooking questions, and is again provided--in writing--with each reservation confirmation. Reservations are not confirmed until we receive a deposit.

• 1. Check in time is 4 p.m. If you plan to arrive after 7 p.m., we may not be available to register you until the following morning. A note will be left on the front door of the office and your cabin lights will be on. If you're new to Sandy Point, instructions on how to get to your cabin will be provided. We ask that you come to the office at 10 a.m. the next morning to register and pay the balance of fees.
• 2. With the exception of late arrivals, cabins will be locked until you pay the balance of your fees and obtain a key from the front office. Payment may be made by cash, personal check, VISA or Mastercard.
• 3. Please inform us of any additional guests who plan to arrive during your stay. As our facilities are for registered guests only, we require that all visitors check-in at the office. Overnight guests – beyond your cabin's base-rate occupancy level of 4, 6, or 10 – cost an additional $20 each per night or $60 per week, and daily visitors/non-resort guests planning to spend time and use resort facilities beyond a brief visit ($20 per vehicle) must pay fees in advance. All autos must be registered.
• 4. We do not supply food, towels, paper or cleaning products of any kind. For the sake of our septic systems, the toilet tissue supply should be adequate; however, if you need more you must supply it. Additional trash bags are also your responsibility.
• 5. Mandatory trash recycling is the law in Wisconsin. Our trash policy is posted inside each cabin.
• 6. To maintain cleanliness and as a courtesy to the guests who follow you, we ask that you please smoke outside or use the screened porch for smoking. Also, please dispose of your cigarette butts properly – in waste cans as opposed to on the grounds.
• 7. We expect you to leave your cabin clean and report all damage or breakage. As we're trying to avoid charging cleaning/damage deposits, we provide a list of housekeeping guidelines inside each cabin and thank you for your cooperation. Please note that we do not offer laundry or sheet exchange services. Check-out times are 9 a.m. (on season) and 11 a.m. (off season).

We are sorry, but we no longer allow dogs on the property during the summer season, Memorial Day through Labor Day. Due to staff's severe cat allergies, we cannot allow cats in the cabins at any time. In addition to cats, other household pets (birds/exotics) are not allowed. Please do not ask us to make exceptions.

In the off season, May 1st through Memorial Day weekend and after Labor Day until November 1st, we allow no more than two dogs on the property at one time. The charge is $20 per dog per day or $60 per week. Advanced registration and confirmation in writing is required, along with a $50 cleaning/damage deposit for each dog, which will be charged at check-in and must be paid by a separate check. No cash. No credit cards. (If you do not register your dog in advance, an additional $20 per day charge will apply.) Dog owners must read the rules below and agree to the terms. Failure to comply with any part of the policy will result in forfeiture of cleaning/damage deposit.

• 1. Dogs must always be on a leash and under your control.
• 2. Dogs must not be left alone in your cabin, unless protected by a portable kennel.
• 3. Dogs must not be tied to trees near your cabin or anywhere on the property to bark or frighten passers-by.
• 4. Cabins must be left FREE of dog hair. This includes furniture, carpets, and bed linens, screen porches and outdoor living spaces. (Vacuum cleaners and brooms are supplied with each cabin.) If any dog hair is found by our cleaning staff, expect to forfeit your deposit.
• 5. All dog litter and dog hair surrounding your cabin must be cleaned up and disposed of properly.
• 6. If your dog is a "barker," we will kindly ask that you make other arrangements for his/her care before coming to Sandy Point Resort.

All deposits received are considered non-refundable. If you must cancel your reservations, you may reapply deposits prior to arrival to other weeks within the same calendar year, only where vacancies exist, and only if we are able to rebook your cabin. Any cancellation made (for whatever reason) less than two weeks prior to your scheduled arrival, will resort in the forfeiture of your deposit.

You will get one opportunity to reapply your deposit. If a second cancellation occurs on the same deposit, you will forfeit the deposit. Off-season guests, or those who book cabins for less than a week, who must cut short nightly reservations face a $30 cancellation fee. No-shows will surrender any deposits received and face an additional $50 no-show/cancellation fee.

We do not refund rental fees due to weather conditions or other elements indigenous to the Northwoods. If something malfunctions in your cabin, we ask that you give us the opportunity to repair or rectify the situation as soon as reasonably possible. Fees will not be refunded if you simply do not "like" your cabin, or if you exhibit unreasonable expectations.